Returns & Exchanges

Special Note: Extended returns through move-in!

 

Returns: At SOMNIA+, we understand the personal nature of our products. For items purchased starting January 2026, we are offering an extended return window. Returns will be accepted through August 2026, provided items are new, unused, unwashed, and in their original packaging. Please note that return shipping costs are the customer’s responsibility.

Initiate Return: Click HERE to initiate a return through our self-service return portal. Once your return request is approved, you’ll receive a prepaid return shipping label. Note, the cost of the return shipping label will be deducted from your total refund. Please ensure all items are securely packaged before shipping back. Refunds are issued once the return is received and inspected.

 

Exchanges: We’re not offering exchanges at this time. However, we’re always working to improve our service—stay tuned!

Order Cancellations: Because orders begin processing immediately, we are unable to accommodate cancellation requests. Once an order has entered fulfillment or been prepared for carrier pickup, it cannot be canceled and will instead be eligible for return under our standard return policy.

Incorrect Address: Please double-check your shipping address at checkout. Customers are responsible for providing a complete and accurate shipping address. Because orders begin processing immediately, we’re unable to make address changes after an order is placed. If an order is shipped to an incorrect or incomplete address provided at checkout, SOMNIA+ cannot be held responsible for packages that are lost, misdelivered, or returned to sender. Shipping and processing fees are non-refundable. If a package is returned to us due to an address issue, it will be handled in accordance with our standard return policy, and any additional shipping or rerouting fees will be the customer’s responsibility.

 

Questions?: Reach out to us anytime at hello@somniaplus.co.